New York, United States— A transatlantic flight from London to New York dropped sharply over the North Atlantic at 36,000 feet late Monday, injuring eight passengers and forcing the crew to declare a medical emergency before landing at JFK.
Flight BA178, a Boeing 787-10 carrying 284 passengers, hit severe clear-air turbulence about 90 minutes west of Ireland at around 02:15 GMT. The seatbelt sign was on, but several passengers were in lavatories or standing. Unsecured service carts slammed overhead bins.
Eight passengers suffered injuries ranging from fractures to head lacerations. Two flight attendants were also treated for sprains. Cabin crew moved injured passengers to the rear galley and administered first aid while the captain coordinated with dispatch.
"The aircraft fell maybe 200 feet. Bags flew. People screamed. It lasted 10 seconds but felt longer," said Sarah Collins, a passenger in row 38 who was buckled and unhurt. She said oxygen masks did not deploy.
The flight continued to New York and landed on runway 31L at 4:42 p.m. local time. Paramedics boarded on the taxiway. Four injured were taken to Jamaica Hospital, three to Queens General, and one was treated at the airport clinic and released.
The FAA and NTSB said they would review flight data recorder and weather radar logs. Clear-air turbulence is hard to detect and has increased over the North Atlantic in recent years due to shifting jet streams.
"Passengers not wearing seatbelts are the most vulnerable. Even with radar, these pockets are invisible," a retired airline safety investigator said. He asked not to be named because he is not part of the official probe.
British Airways said the aircraft was inspected for structural stress and cleared. The airline issued an apology and said it was contacting injured passengers. The flight’s return leg was delayed by six hours for crew rest.
Turbulence injuries account for dozens of hospitalizations each year in the U.S. Aviation authorities continue to urge passengers to keep seatbelts fastened even when the sign is off.
The incident report will be filed within 30 days, with a final determination on injury classification pending medical records.
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