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Amazon Reinstates Binding Arbitration, Bars Class-Action Lawsuits

Amazon reinstated binding arbitration for U.S. customers and barred class-action lawsuits, making court remedies harder for users.

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Bobby Brown

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Amazon Reinstates Binding Arbitration, Bars Class-Action Lawsuits

Amazon reinstated binding arbitration for its U.S. customers while also prohibiting class-action lawsuits, according to Reuters. The changes took effect immediately through emails sent to customers, with Amazon saying continued use of its services indicates acceptance. Amazon said arbitration would provide a “fast, cost-effective” way to resolve disputes and still preserve the option of small claims court. Reuters reports that disputes started before Friday are not affected by the new terms.

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