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Indonesian Citizens Required to Scan Their Faces to Buy New Cell Phone Numbers

Starting July 1, 2026, all new mobile phone numbers in Indonesia must be registered using facial biometric recognition, a decision made by the Ministry of Communication and Digital Affairs after successful trials. This policy aims to combat digital fraud and streamline the registration process.

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El Mahldi

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Indonesian Citizens Required to Scan Their Faces to Buy New Cell Phone Numbers

Beginning on July 1, 2026, Indonesian citizens will be required to use facial biometric recognition to register new mobile phone numbers. This new regulation, announced by the Ministry of Communication and Digital Affairs, follows a successful five-month trial that involved approximately 1.4 million new mobile number registrations.

Edwin Hidayat Abdullah, the Director General of Digital Ecosystems at the ministry, emphasized that the biometric registration process aims to protect the public from various forms of digital crime, including fraud and identity theft. Abdullah stated, "The biometric verification process at mobile operator outlets has shown reliable results, and there were no complaints from customers."

The new system is set to replace the traditional method of registering through National Identity Number (NIK) and other documentation, making the process more streamlined and efficient. Registration using facial recognition takes just one to two minutes, significantly faster than the previous registration methods.

This biometrics initiative stems from a growing concern over rampant digital fraud in Indonesia, which has resulted in substantial financial losses for both individuals and the economy at large. Authorities report that Rp7 trillion (approximately $407 million) has been lost due to digital fraud, and there are approximately 300 million mobile phone numbers in circulation, vastly exceeding the adult population.

Indonesia joins a growing list of countries employing similar technologies. Nations such as Thailand and Vietnam have implemented biometric verification for mobile registrations, enhancing user authentication and security.

Critics, however, have raised concerns regarding privacy and the use of biometric data. The government is urged to establish safeguards to protect citizens' personal information, reflecting the delicate balance between security and individual rights.

Abdullah assured that the technology aims not only to mitigate fraud but also to restore public trust in telecommunications providers. As the deadline approaches, preparations are underway to ensure a smooth rollout across the nation.

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